Research shows that of the 70 percent of customers that are put on hold, 70 percent of them hang up if you don't respond within 30 seconds.
30 seconds is more than enough time to tell your customer more about your services, or your monthly specials. Give the customer on hold what they called for... information about your business.
What does your customer hear while they're on hold right now? A radio station? Entertaining.
But if that radio station plays a commercial from your competitor your customer could become their customer. How about your favorite CD? If the customer doesn't like it, they'll probably hang up. But worst of all, does your customer hear nothing on hold? If they hear nothing they might think they got disconnected and hang up.
SHARC Creative will help you take advantage of this untapped advertising resource.
Marketing On Hold Westchester County
In your business you sometimes must put a customer on hold.
The difference between a lost call and another loyal customer is what's heard on hold. And that's our business. Welcome to SHARC Creative.
At SHARC Creative we can give your customers something to hear on hold information about your business.
Maybe it's more about the services you offer. Or the great deals and specials you have going on this month. The point is the customer doesn't know about them, so why not tell them?
Our professional copywriters and producers can create and produce effective on hold messages, greetings and voice prompts tailored to your business. Messages that can help maximize sales.
disclaimer:pricing and availability subject to change.
Sharc Creative On Hold Messaging- we customize the messages you hear when placed on hold. We help keep callers on the line longer, inform them about exciting promotions and this leads to more sales! Sharc will write, produce with professional "On Air" Radio Talent, mix with appropriate music, and upload to the SHARC BOX that is connected to the company phone system. Sharc will then make the appropriate amount of changes per year that is crafted for each individual businesses need.