Name: The Parc Pet Suites, Sports & Spa
Address: 700 N US Highway 17 92, Longwood, FL, 32750
Telephone: 407-332-7272
Price range: $

Boarding

At The Parc, we offer All-Inclusive Boarding and treat your pet the way it should be treated. We don't charge you extra to feed your pet more than once per day, give your pet extra walks or exercise in our supervised play areas like many other facilities do. We also don't put your pet in a cage or surround them with concrete, chainlink and smelly, filthy drains. Each of us at The Parc is a pet lover and pet owner and consider our pets not to be possessions but members of our family. We've worked hard to create one of the safest, cleanest, most comfortable pet resorts in Central Florida where your pet will not only enjoy their stay, they will be begging to come back. We promise to treat your furry family members the only way we would want ours treated. We feel confident that once you and your pet experience The Parc boarding difference, you'll never go anywhere else again. We invite you to learn more about our boarding services below and to contact us if you have any questions. Even better, why not visit us and see The Parc difference for yourself!

What's Included

At The Parc, we feel strongly that unless there are specific health or geriatric concerns, no pet should be sitting in an enclosure alone all day.

That's why our play and walks are included in our rates and we feature both outdoor and indoor play areas so your pets can exercise no matter what the weather! You can even watch them on our webcams which may be accessed on our Sports page.

Our regular feedings are scheduled for both morning and evening.

Owners with special needs pets (such as those who are young, geriatric, or have physical concerns) can arrange for additional feeding sessions. Please provide us with enough food for your pet's stay and some extra in case your return is delayed or your pet spills their food. You should never allow a boarding facility to mandate that your pet be fed only its selected brand. Even the best boarding will be a change for your pet and it is not a good idea to switch your pet's food and add unnecessary stress on its body.

Dogs

First walk is at 7am and last walk is at 10pm.

Social and physically able dogs that are part of the main play groups enjoy at least 6 potty walks and up to 6 hours of supervised group play

(indoors and outdoors) 7 days a week (except holidays.)

Physically able dogs that are not part of the main play groups enjoy at least 6 walks per day and are rotated throughout

the indoor and outdoor activity areas as much as possible from 7am to 10pm daily.

Non-physically able dogs enjoy at least 6 walks or as directed by owner.

Cats

All cats enjoy at least 2 individual exercise sessions.

(We do not allow cats to interact with pets from other families.)

Our Suites

At The Parc, we feel strongly that just because you need to board your pet, that doesn't mean your pet needs to be caged or kenneled. At The Parc there are NO CAGES, NO CONCRETE and NO CHAINLINK. Your pet enjoys the comfort of your home with you so why shouldn't it have the same comforts when you're away? The health and safety of your pet is our priority so we can't quite give them your plush carpet or your chenille couch, but we can provide them with a bed, a blanket, stainless steel bowls and their own private suite that has been constructed to keep them safe, comfortable and clean. All of the materials used in our facility can be easily cleaned and disinfected with environmentally and pet safe products. All suites are thoroughly cleaned every morning and additional cleaning and bedding changes are made whenever needed. Our suites are built so that your pet cannot have contact with pets from other families, thus keeping them from sharing food, toys or fluids and preventing them from playing or interacting unsupervised.

Dogs

Have you ever wondered why kennels are so loud and the dogs bark so much?

It's because they can see each other through the chainlink fencing, crates or kennel panels. For a dog, it is very stressful to be able to see another dog but not be able to physically greet them. (That's why they bark at your window when another dogs walks by your home.) At The Parc, our facility is remarkably calm and quiet because your pet cannot see other pets from their suite. The dogs feel safe, are not stressed, and do not feel the need to bark. They are free to relax and enjoy the day's featured movie or television presentation when not in a play session.

For dogs, we offer 2 different wall heights to accommodate all of our guests.

Most of our dog suites feature 4-foot high walls allowing the pets to easily see us as we walk by and approach their room. These suites come in 2 different sizes and are appropriate for the majority of our guests. For the few jumper dogs, such as some Boxers and Border Collies, who can scale a 4-foot wall, we also have a select number of suites which feature 7-foot high walls to keep them safe. These suites have windows for the dogs to see out and alleviate any feeling of being closed in a closet. If your pet can jump a 4-foot wall, please let us know when making reservations as you will need to book one of our tall suites which are limited.

Cats

Cats are meant to live life in three dimensions so at The Parc, we don't restrict your cat to just one level.

Our beautiful kitty townhouses provide your cat with 8 feet of vertical space and 4 different levels to hang out and explore. Cats too appreciate some entertainment so everyday is filled with pet television and movies to keep your cat amused when not resting or enjoying an exercise session.

What to Bring

We provide your pet with stainless steel bowls, a blanket and a bed (raised Kuranda beds for dogs, plush beds for cats.) Please bring enough food for your pet's entire stay, and some extra in case your return pickup is delayed. Sanitary considerations require us to give your pet clean bowls and fresh food at every meal (at minimum once every 24 hours.) Please keep in mind that you should never allow a boarding facility to mandate that your pet be fed only its selected brand. Even the best boarding will be a change for your pet and it is not a good idea to change your pet's food and add unnecessary stress on its body.

Dogs

Please bring their collar and/or harness and leash.

Cats

Please bring their collar and/or harness and arrive with pet in a carrier.

You may also bring

Toys (please limit to 3 toys per pet)

Unwashed article of your clothing (such as a t-shirt) so it has your smell and comfort.

Personal bed/bedding (Must be washable)

Treats (We also offer an extensive room-service menu.)

Check-In / Check-Out

We offer convenient check-in and check-out times 7 days a week.

7am-10am & 4pm-7pm / 7-days a week except holidays

Because we only charge for the overnight, not the days that your pet stays with us, you may check-in or out during the morning or afternoon and it does not change your rate. We are sorry, but in order to maintain our quality of service to our clients and their pets, as of June 1, 2013 there will be an additional $20 fee for Boarding pets checked in or out at times other that 7-10am or 4-7pm.

Holiday Cancellation Policy

This policy applies to all boarding stays that contain any of the following dates: 11/22/13-12/2/13, 12/20/13-1/6/14.All reservations will be confirmed 2-4 weeks in advance and must be guaranteed with a credit card at that time. Clients will have until 7 days prior to check-in to make any final changes to their reservation. After that time clients will be charged for any cancellations or reduction to their reservation - 2 nights or the remainder of the stay, whichever is less. For cancellations with less than 7-days notice the credit card will be charged automatically.

Required Vaccinations

Proof of current vaccinations is required for boarding, day care, grooming and training as all visiting pets are sharing the same facilities. Titer tests along with a Veterinarian's waiver may also be allowed in certain circumstances. We have a 10-day wait period for vaccinations so vaccination date must be at least 10 days prior to visiting unless vaccination date overlaps previous vaccination coverage period. For your convenience, you may fax your vet's proof of vaccination for your pet to us in advance at (407) 332-7213. If you do not receive a call from us confirming receipt of your fax within 24 hours, please call us at (407) 332-PARC (7272).

Dogs

Rabies, Distemper, Parvo, Bordetella

Cats

Rabies, FVRCP

Canine Influenza

At this time there has not been a major outbreak of Canine Influenza in the Central Florida area so we are not yet requiring this vaccination. This is subject to change at any time. Our personal veterinarians are currently recommending this vaccine for dogs who are consistently around other dogs (for example those who attend doggie daycare daily, visit local dog parks regularly or participate in dog training or other group events on a consistent basis) as it can be highly contagious if an outbreak occurs. Please consult your personal veterinarian for professional advice and recommendations regarding this vaccination for your own pets.

Other Info

Sterilization Policy

All female dogs and cats 6 months of age or more must be spayed in order to board or attend daycare. All male Pit Bulls (& mixes) and American Staffordshire Terriers (& mixes) must be neutered for boarding or daycare services and are not eligible for group play sessions.

Fleas & Ticks

All visiting pets must be free of fleas and ticks. Pets will be checked upon entering the resort and any animal with fleas or ticks will immediately be given a Capstar pill and a flea & tick bath at owner's expense or denied entry if circumstances or health concerns warrant. This policy applies to boarding, grooming, daycare and training and may also apply to special events.

Trial Day

All dogs over 40 pounds, all Pit Bulls (& mixes), American Staffordshire Terriers (& mixes) and any dog in question regardless of weight must attend a trial day of daycare to assess dog's temperament and ability to be safely handled and boarded. This trial day is FREE but must be scheduled in advance of boarding reservation check-in date. We reserve the right to refuse service to any pet deemed to be a concern for the health and/or safety of itself, our guests or our staff.

Paper Work

Prior to or upon their first visit, Owner's will be required to sign our Services Contract & Waiver and complete a Pet Profile for each of their visiting pets in addition to providing proof of current required vaccinations. For your convenience, you may download and complete this paperwork before your arrival. Download links have been provided below. If you choose to complete this paperwork upon arrival to the resort, please allow 20-30 minutes extra for check-in. In addition, each time you check your pets in for boarding, you will be asked to complete a brief Guest Portfolio confirming your directions and preferences for you pet's feeding, play and medication, giving us any updates on your pet's health or well-being, and allowing you to make selections from our Spa & Room Service Menu. This should take only 2-3 minutes per pet.

Boarding Rates

At The Parc, we offer All-Inclusive Boarding and treat your pet the way it should be treated. We don't charge you extra to feed your pet more than once per day, give your pet extra walks or exercise in our supervised play areas like many other facilities do. At The Parc there are no hidden charges! We only charge extra for non-standard care such as medication. However, we do our best to fulfill any special requests without additional charges if at all possible. When comparing facilities to care for your pet, make sure you add up all the fees they charge that would equal the experience The Parc gives your pet for one up-front reasonable rate. For more information, please refer to the "What's Included" section on our Suites page.

Pricing

All-Inclusive Pricing* - Maximum 3 pets per suite 2nd & 3rd Pet Rates for Same Suite Only, *Includes a minimum of 6 potty walks and up to 6 hours of play per day for dogs. If your pet can jump a 4-foot wall, please let us know when making reservations as you will need to book one of our 7-foot tall suites. There is no extra charge for these but they are Queen in size and availability is limited.

Standard Suite

Floor Area: 3' x 7'

1st Pet $28.00

2nd Pet $20.00

3rd Pet $14.00

Queen Suite

Floor Area: 4'x7'

1st Pet $33.00

2nd Pet $22.00

3rd Pet $16.00

King Suite

x-large dogs only. Floor Area: 7'x7'

1st Pet $38.00

2nd Pet $25.00

3rd Pet $19.00

Cat Suites 8' High

1st Pet $18.00

2nd Pet $12.00

3rd Pet $8.00

Daycare, Training, Play Groups & More!

At The Parc, we feel it is very important for dogs to get exercise and playtime regardless of the weather. That's why we've designed our facility with beautiful outdoor and climate controlled indoor activity areas. Our outdoor area is over 3,000 square feet and features state-of-the-art Ultimate K-9 Turf. Our indoor facility was smartly designed to be flexible, allowing it to configure as one large event area or up to three separate rooms for play groups featuring different size dogs and play styles. Cooled in the Summer, heated in the Winter and dry in the rain, it is perfect for the dogs in any weather!

Boarding Play

Our canine boarding guests receive all-day play (up to 6 hours) as an included part of our boarding services 7 days a week*.

We don't cut down our play schedule just because it's the weekend. The dogs are separated into groups with compatible playmates and are supervised by one of our trained staff members at all times. Owners can even log in to watch their pets on our indoor and outdoor webcams.

For Pit Bulls, American Staffordshire Terriers

other dogs not suited for group play and those requested by Owners, we provide those guests with at least one individual or family-only play/exercise session per day (usually 2.)

Abbreviated play sessions run on the following holidays*

New Year's Eve/Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Eve/Day

Doggie Daycare

At The Parc we offer Doggie Daycare 7 days a weeks (excluding holiday weeks - please call for availability) with convenient drop of hours of 7am 10am and pick up hours of 4pm 7pm. Daycare guests are provided with their own suite to rest comfortably and safely before, after and during the rest break of our play sessions. The dogs are separated into compatible groups and play for up to 6 hours with a mid-day rest period. Owners may select a special treat from our Room Service Menu to be served to their pet during the rest period for a small additional charge or may bring a snack, toy, or treat of their own from home. Weather permitting, the dogs enjoy both our indoor and outdoor activity areas and Owners can look in on them throughout the day via our webcams. Day Boarding is also available for those dogs not physically able to attend daycare. Reservations for both the services are required.

Pricing

Package days may be used by multiple dogs in same family. Spa & Play Day (Any Bath or Groom + 1/2 Day of Play) Spa Service Price + $8

Single Day

( per Day) $19.00

10 Day Package

(per Day) $17.50

20 Day Package

(per Day) $16.00

Web Cam Viewing

We offer web cam viewing of some of our play areas to allow you to check in on your pets while you are away. These cameras are operational from 8am to 5pm daily with occasionally extended hours. Please keep in mind that due to camera constraints, you will not be able to view all of our 4,500 square feet of play area. If you do not see your dog through these cameras he/she is likely playing or resting in an area not accessible to the cameras. In addition, for the safety of our guests, we have a rest period mid-day where everyone rests comfortably in one of our suites. We do not videotape any of our play sessions so no recordings are being made of your pets.

To view one of our 5 web cams

Once connected, select "View Video." To view our webcams your security settings must allow either Active X, Mozilla Firefox, or another compatible player to run.

Apple Users

All Apple product version 4 and earlier are compatible with our camera system. However, for version 5 products and later you must download the Apple I Cam Viewer app and program in each of our cameras individually. Please email us for programming information.

Please remember that this is a complimentary service and no guarantees are made for viewing your pet as technical issues do sometimes arise and some pets play in off-camera areas.

Sports

The Parc is planning to offer a variety of "Sports" including:

Training

Obedience, Agility, Socialization and more.

Play Groups

Puppy, Breed Specific, Owner Socials and more.

Grooming

At the Parc we have a full service grooming salon offering a variety of beautifying and soothing spa treatments for your pet.

All of our Groomers are professionally trained and we use only high quality salon products designed to get the most benefits and best results for your furry family members.

Our Spa and Salon services are available to outside guests via appointment.

We even offer a Spa & Play Day combo for those who would like their pet to enjoy a half-day play session along with their groom. Boarding guests may arrange for spa services during their stay prior to or upon check-in.

Please be advised that because our Spa guests are sharing the same facilities as our boarding and daycare guests

we do require them to be current on the same vaccinations in order to receive Spa services.

Required Vaccinations

Dogs

Rabies, DHLPP, Bordetella

Cats

Rabies, FVRCP

Canine Influenza

At this time there has not been a major outbreak of Canine Influenza in the Central Florida area so we are not yet requiring this vaccination. This is subject to change at any time. Our personal veterinarians at the John Young Parkway Animal Hospital are currently recommending this vaccine for dogs who are consistently around other dogs (for example those who attend doggie daycare daily, visit local dog parks regularly or participate in dog training or other group events on a consistent basis) as it can be highly contagious if an outbreak occurs. Please consult your personal veterinarian for professional advice and recommendations regarding this vaccination for your own pets.

Services

At The Parc Spa, we offer a variety of full-service and a la carte selections for your pet. Below is a sample of our offerings but please visit us during tour hours to pick up a full menu of our current selections.

Spa Bath

Includes at least 2 shampoo cycles, conditioner if needed, ear cleaning and a nail trim.

Luxury Bath

Includes at least 2 shampoo cycles, conditioner if needed, ear cleaning, a nail trim, a sanitary trim and a paw pad trim.

Mini Groom

Includes at least 2 shampoo cycles, conditioner if needed, ear cleaning, a nail trim, a sanitary trim, a paw pad trim, and a head and foot trim or foot and pants trim.

Full Groom

Includes at least 2 shampoo cycles, conditioner if needed, ear cleaning, a nail trim, a sanitary trim, a paw pad trim and a complete hair cut.

A La Carte

We offer a variety of spa treatments such as Deep Conditioning, Aromatherapy, Pad Conditioning, and Facials. Please note, some A La Carte selections can only be done while pet is enjoying another Spa Service. (For example, Aromatherapy shampoo can only be used as an addition to a selected Bath.)

Spa & Play Day

Any Spa Service plus 12 Day Play Session. Available Monday Friday only. For more information on the "Play" part of the service, please visit our Sports section.

Pricing

Below is a sample of our pricing for some Canine Spa Services. Please visit us during tour hours to pick up a full menu and pricing of our current selections. Bathing treatments include the use of a variety of specialty shampoos requested by the Owner or recommended by the Groomer, or the use of the Owner's shampoo. Aromatherapy and Flea/Tick shampoos are available for a small additional charge.

Spa & Play Day Rates

Any Spa Service or Treatment plus $8. Weights are listed as a guideline. The Groomer will determine what category the pet falls into regardless of actual weight. Extra charges may apply for Long/Thick Hair, Matting, Bichons, Patterns, Doodles, Special Handling/Behavior and Deshedding. All prices are subject to change without notice.

XSmall 1-9 lb

Spa Bath $15.00

Lux Bath $20.00

Mini Gr $25.00

Full Gr $32.00

Small 10-19 lb

Spa Bath $17.00

Lux Bath $23.00

Mini Gr $30.00

Full Gr $38.00

Med 20-44 lb

Spa Bath $20.00

Lux Bath $27.00

Mini Gr $35.00

Full Gr $45.00

Large 45-74 lb

Spa Bath $25.00

Lux Bath $33.00

Mini Gr $45.00

Full Gr $60.00

XLg 75 Up & Standard Poodle

Spa Bath $30.00

Lux Bath $40.00

Mini Gr $55.00

Full Gr $75.00

Cats

Please call 407-332-7272 for information regarding Feline Spa Services.

Scheduling

Appointments are required for Spa & Play Days as well as all services for outside guests not boarding or playing same-day.

Appointments are also recommended for boarding guests during holiday or peak season and for Full Grooms or Mini Grooms any time of the year. Please call 407-332-7272 to schedule a Spa Service for your pet.

Spa appointments are available Monday though Saturday.

All pets must arrive between 8-9am. Owners will be contacted as soon as their pet is ready to go home. The Parc and Parc Spa are closed for lunch from 12:30-1:30pm daily. Spa & Play Days are available Monday through Friday via appointment. Pets must arrive between 7-9am and may be picked up between 4-7pm.

Our Current Specials

Coupons must be presented at check-in for discount to apply.

The Parc - Pet Suites, Sports & Spa

All-Suites Boarding for Your Dog or cat Play & Walks Included, Day Care with Web Cams Professional Grooming, Training & More! March/April Special; Coupon Must Be Presented At Check-In. Reservations/appointments required - subject to availability, pets must be current on required vaccinations, restrictions apply, may not be combined with other offers, 1 offer per transaction.

off Any Full or Mini Groom $5.00

*Medication Administration (Sorry we cannot administer injections): $2 per day extra per pet needing medication - only charged on days that medication is administered. *Please remember to bring enough food for your pet's entire stay and some extra in case your pet spills its food or your return gets delayed. Sorry but there will be an additional charge for food purchase if your pet runs out of food during its stay. *We also offer an extensive Spa & Room Service Menu with a large selection of spa services, toys and treats available for purchase. For more information visit our Spa section.