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Superior Steam Cleaning and Restoration
349 11th St W
West Fargo, ND 58078
Uber
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Emergency Services
Specialty Services
Direct Billing To Insurance
Emergency Services
Carpet Drying Fresh Water
Step 1: Locate wet areas
Step 2: Extract water from carpet and the pad
Step 3: Apply disinfectant if necessary
Step 4: Dry carpet, structure and the pad
Step 5: Restretch the carpet if necessary
Step 6: Clean carpet
Carpet Drying Rain Water
Step 1: Locate wet areas
Step 2: Extract water from carpet
Step 3: Remove and dispose of damaged pad
Step 4: Apply disinfectant
Step 5: Dry carpet and structure in place
Step 6: Replace pad
Step 7: Restretch carpet
Step 8: Clean carpet
Sewage Cleanup
Step 1: Apply initial disinfectant
Step 2: Extract Sewage
Step 3: Remove / dispose of carpet and pad
Step 4: Steam clean floor
Step 5: Apply final disinfectant
Step 6: Install drying equipment and air cleaner
Mold
Did you know that mold growth can occur in as little as 24 hours after water damage?
The special challenges of mold. Every day we hear more about Mold contamination in the media and are a rapidly growing concern for homeowners, property managers, insurance providers and restoration companies. Indoor mold contamination has been identified as a major contributor to allergies and poor indoor air quality. Despite the rapidly growing body of knowledge about mold, it remains the subject of a lot of confusion. This is an issue to not be taken lightly. We hope that this information will help you to make better decisions.
What is Mold?
Mold can grow in as little as 48 hours.
Molds thrive in moist environments resulting from a flood, a slow leak, a broken pipe, or just high humidity.
Molds require an organic food source.
One common food source is cellulose, which is found in building materials such as wood and drywall.
Molds are spread by microscopic airborne particles called “spores”.
Mold is a naturally occurring organism that can be both found indoors and outdoors.
Mold is alive, but is neither a plant nor an animal. It is a type of fungus.
While small amounts of mold are common in everyday life, elevated levels of mold inside your home maybe a cause for concern.
Some people are sensitive to molds, and exposure can cause symptoms such as eye irritation, stuffiness, and can worsen the symptoms of asthma.
Mold's Groups
Molds are divided into three basic groups. The best way to deal with mold is to prevent it from happening. If the drying of wet building materials is started within 24 hours (assuming clean water), the chances of preventing mold growth are excellent. If building materials remain wet, it is inevitable that mold will start to grow. Therefore, if you wait it could be too late. Addressing and eliminating moisture problems is the critical first step in preventing mold growth.
Allergenic
Molds that can cause symptoms such as coughing, wheezing, and runny nose.
Pathogenic
Molds that can cause suppressed immune system.
Toxic
That can cause serious health effects in almost anyone.
What We Do
Superior Steam Cleaning & Restoration has over 51 years of combined experience in all aspects of restoration.
From the beginning to the end our commitment to you our client and the industry is unmatched.
All Superior Steam Cleaning & Restoration technicians
All Superior Steam Cleaning & Restoration technicians have completed intensive mold remediationtraining and received instruction in the proper procedures for handling mold claims.
All are prepared to handle
All are prepared to handlesmall (10 square feet or less) and isolated areas affected by mold that may be encountered in the course of normal water damage mitigation services.
Superior Steam Cleaning & Restoration
Superior Steam Cleaning & Restoration are trained and certified to perform mold remediation projects of any size.
Content Cleaning
When your home suffers from water, fire, smoke, or mold damage your contents typically do too. By calling Superior Steam Cleaning & Restoration you can safeguard them from further damage by hiring us to clean and restore them as soon as reasonably possible. There are several reasons for pack outs of your property out of the damaged house:
To protect the items from further damage from the cause of the loss
If the items require cleaning or restoration
To speed up the restoration
To protect your contents from potential damage during restoration
To secure your property from possible theft
To secure your property from possible theft Assessing the Damage
Assessing the Damage Contact our trained professionals today for an immediate inspection of your restoration project. Depending on the intensity of the loss we will survey the contents and assess for cleaning vs. replacement. At this time we will work with you and your insurance company to create a restoration procedure to fit your needs.
How it works
property from our secure storage facility and place them back in your home just as we found them.
Pack out Contents
We itemize your contents as we carefully pack them up in boxes to be left on your property or taken off site. Each individual item is assessed for damage resulting from the loss and is documented so cleaning vs. replacement can take place.
Clean off site
All packed out items taken of site will be carefully removed from the boxes and cleaned utilizing the latest cleaning techniques & state of the art equipment. We will then repack the clean items in new boxes and transport for storage until you are ready for the items back.
Replace Contents
After your home is ready for contents we will carefully transport your pack out property from our secure storage facility and place them back in your home just as we found them.
Additional Resources
Your local fire department, FEMA, Red Cross
Superior Steam Cleaning & Restoration
We’re Here to Help - Message from the owner
“In the time of a catastrophe to your home or business Superior Steam Cleaning & restoration understands the need to get back to normal quickly. The hardships of breaks in daily routine and the added stress of worrying about how to get it back to normal can be overwhelming. Our goal is to alleviate that stress by jumping in and helping you in the time of need. When you don’t know who to trust turn to us, we will have you back to your daily life in no time!
Superior Steam Cleaning & Restoration
will have you back to your daily life in no time! Superior Steam Cleaning & Restoration is a full service Restoration company with emergency services available to our customers Any Time Any Day. Our success is measured by how quickly we can re-establish your daily routine. At Superior Steam Cleaning & Restoration, our thorough Communication, Estimation and Procedural Operation will help to minimize your inconvenience and loss of your packed out items caused by the damage to your home or building. Let us assist you during this challenging time. Call now to protect your property from further damage: 701-282-4159 Any Time Any Day.
Hardwood Drying
Step 1: Locate and mark wet areas
Step 2: Install and secure drying mats and equipment
Step 3: Extract excess water
Step 4: Drying in progress
Superior saves you time and money!
TES stands for Thermal Energy System that has revolutionized the science of drying. TES allows Superior Steam Cleaning & Restoration to dry your home or business at least three times as fast as conventional methods! Insurance agents and adjusters refer Superior because they see how much time and money the TES drying system saves their clients. The key to rapid, successful drying is HEAT. TES applies direct heat to the wet materials. Heating wet materials dramatically increases evaporation. Removing wet materials is very messy, time consuming, and can be very traumatic. We guarantee to dry all materials like sheetrock, wood studs, cabinets, and wood floors to a dry standard which will prevent mold growth. Superior tracks and monitors your water loss from start to finish guaranteeing you won’t have mold concerns when the job is complete.
Faster Drying Prevents Secondary Damage
If water and humidity are not quickly and thoroughly removed the damage to your home or business will get worse, a condition known as secondary damage. The most important secondary damage is mold growth and with that comes serious health hazards. Other secondary damage includes swelling of wood structural materials, warping and cupping of hardwood floors, damage to other items in your home or business continuously are exposed to moister.
Heat Prevents Mold
Drying with heat has another great benefit. It prevents and retards mold spores. TES drying generates enough heat to effectively prevent mold and bacteria growth in certain situations.
TES is Quiet
Conventional drying methods use many fans that must run 24 hours a day. This means that your home can sound like an airport during the drying process. TES uses minimal fans and is whisper quiet.
Services
Our Guarantee
The Most Thorough Cleaning You Have Ever Experienced or It's FREE! 51 Years of Experience with People You Can Trust! Superior Steam Clean & Restoration offers you our IRONCLAD 100% Satisfaction No-risk Guarantee. The most thorough cleaning you have ever experienced or it is FREE! If there is something that your not satisfied with, Superior Steam Cleaning & Restoration will promptly return to correct the problem. If you are STILL not completely satisfied, Superior Steam Cleaning & Restoration will refund 100% of your payment plus donate $100.00 to your favorite charity. There is nothing more important to Superior Steam Cleaning & Restoration than our clients' complete and total Satisfaction. Superior Steam Cleaning & Restoration understands the value of a Lifetime Client!
Free Estimates
We Provide FREE onsite Estimates anytime - anyday! Call us at 701-282-4159 to schedule!
Carpet Cleaning
Superior Steam Cleaning & Restoration is different from other hot water extraction or steam cleaning companies. We are not Any Ordinary Cleaner. There are 5 areas that must be met for successful professional cleaning outcomes. Remove any one of these five components and quality suffers. Superior provides all 5 of the ingredients for high quality results.
High Powered Truck-Mounted Equipment
There are different grades of truck mounts. We purchased the Cadillac of machines. We carry softened water on board which cleans better with less cleaning agent. We maintain our equipment so it will perform with optimum results.
Cleaning Agents
Superior uses top of the line products that can outperform many cleaning companies. Our solutions are safe for children, pets, and even for allergy sensitive clients.
Technique
Improper cleaning techniques and poor training make the difference in the final outcome of the cleaning job. We also take extra cleaning strokes and vacuum strokes to ensure the most soil removal and for faster dry times.
The Technician
If the technician is not particular or has a bad attitude about their work, it will show. Superior takes pride in our reputation of consistent quality. Our certified technicians have over 51 years of combined experience to resolve any issues you may have in your home or business.
Company Philosophy
Superior’s philosophy is “The Most Thorough Cleaning Ever or It’s FREE”. We Never RUSH Our Work. We take our high quality reputation very seriously. Many cleaning companies are only profit driven with a lot of employee turnover. Often new employees have little formal training with no experience or qualifications. They are put in charge of their own truck prematurely.
Important Reasons
Important Reasons to Clean Your Carpet Regularly
Appearance
Don’t feel embarrassed if guests pop in. You just feel good when your carpet looks.
Health
Carpet cleaning removes dust, allergens, germs, pet dander, and odor leaving your indoor Environment and Air Clean, Fresh and Healthy.
Investment
Refresh, restore and extend the life of your expensive carpet. It will save you from premature replacement.
Warranty
Manufacturer warranties require proof of hiring a certified professional cleaning company; a minimum of every 12-18 months. Warning if you have your carpet cleaned by a technician that is not certified you will Void your Warranty!
5 Tips – To DO
Hire a true expert.
Professionally clean your carpets on a maintenance program, at least every 9-12 months, 6 months if you have kids or pets, high-traffic areas, or wear shoes on the carpet
Vacuum, Vacuum, Vacuum; daily in traffic areas.
Place walk-off mats inside and outside every entry.
Re-apply carpet protector to protect from stains and normal soiling.
Clean up spots, spills, pet urine quickly, then call to have it professionally cleaned ASAP to remove odor and prevent staining.
6 Tips – You Should Never Do
Never wear shoes on your homes
Never clean with do it yourself machines, except for spotting or spills
Never use bleaches, or other strong cleaners on your carpet.
Many store bought carpet cleaning spotters/deodorizers cause irreversible damage or color loss.
Never wait until you see soiling; damage to the fibers has already
Never burn candles that put off soot which creates dark edges.
Never waste your money, time and patience on cheap, low quality cleaning companies. Value is what you get, price is what you pay.
Anti-Allergy Care
Superior uses Responsible Care® Systems to offer protection for allergy sufferers that is designed to care for the homes of people who have allergies or may be sensitive to harsh chemicals. ResponsibleCare™ products are tested and proven to be environmentally safe for humans, pets, and plants.
Superior Steam Cleaning & Restoration Offers You a New Way to Feel the Relief from your Allergy and Asthma Symptoms Guaranteed
If you’re one of the 70 million Americans that suffer from allergies or allergic illnesses such as asthma or sinusitis you already know how miserable they can be. What you may not know is that dust mite and pet allergen found indoors are two of the leading causes of allergic diseases. People with relatively mild allergies can develop very serious, chronic, and even life threatening illnesses if they continue to be exposed to these allergens.
Cleaning Alone is Not Enough
No matter how spotless your home, it is impossible to eliminate or clean away all dust mites. Most people can’t bear to part with a beloved family pet even though this is the number one recommendation of doctors. The secret of the Responsible Care® System is the use of specialized cleaning agents followed by the application of Allergy Relief Treatment™ on carpets, mattresses, upholstery, rugs and bedding.
Feel the Relief by Reducing Pet and Dust Mite Allergen Levels by 90% or More
Superior Steam Cleaning & Restoration now offers a revolutionary new anti-allergen cleaning and treatment program called the Responsible Care® System. This system allows us to safely, easily, and affordably reduce the levels of these serious allergens by 90% or more in your home!
How Allergy Relief Treatment Works
Allergy Relief Treatment changes the shape of allergen proteins, making them unrecognizable to the body, which prevents them from causing an allergic reaction! Obtain immediate symptom relief when a bedroom has been completely cleaned and treated using the Responsible Care Anti-Allergen System, results are usually seen within the first three days, and often during the first night! Imagine getting a good night’s sleep - tonight!
Enjoy Significantly Reduced Allergen Levels From Now On
Allergy Relief Treatment provides a residual effect for up to six months. In severe cases, treatment may be required every three months. Allergy Relief Treatment is safe for you, your children, your pets and the environment. All of the products are hypoallergenic, non-toxic, dye and perfume free, contain no volatile organic compounds (VOC’s), phosphates or other hazardous materials and are biodegradable and environmentally safe. In addition, the products are derived from renewable fruit and vegetable seeds. The products are virtually odor free and have been specially formulated for use around people with allergic illnesses and chemical sensitivities. They can be safely and effectively used in homes with children and pets. Allergy Relief Treatment contains no benzyl benzoate and is not a pesticide or mitacide.
You'll Breathe Easier
With Our 3 Step Anti-Allergen Cleaning Process
Vacuum
When Superior Steam Cleaning & Restoration cleans for you, we vacuum with a machine utilizing HEPA filtration. This way the dust and allergens are not recirculated inside your home.
Low Moisture, Hot Water Extraction
We pre-treat the area to be cleaned with Masterblend Anti-Allergen Hypo-Allergenic PreSpray. We then use our Low Moisture, Hot Water Extraction process for a thorough deep cleaning. We do not over-wet.
Allergy Relief Treatment
Finally, we apply the Masterblend Allergy Relief Treatment. This water based solution contains a powerful active ingredient derived from naturally occurring extracts found in certain fruit and vegetable seeds. It works by changing the shape of allergen proteins, making them unrecognizable to the body, which prevents them from causing an allergic reaction. The treatment provides a residual effect for up to six months.
Arpet Cleaning Packages
THE “ALLERGY RELIEF” CARPET CLEANING PACKAGE .75 Sq Ft. Our most popular Allergy Relief restorative cleaning process is your best value!
The Most Thorough Cleaning Ever or It’s Free Guarantee!
all Cleaning Is Performed by a Certified Cleaning Technition.
Moving most large furniture
pieces in main living area blocked and tabbed to protect the furniture.
Pre-conditioner
for all difficult stains. (Coffee, food, oil/grease, spills, traffic soil)
Heavy duty pre-spray
on all areas to remove oily dirt and other pollutants.
Optional Pet Spotting Call for Pricing.
Sanitizing
Allergy Relief Treatment
allergy relief treatment is applied to your carpets to reduce allergen levels.
Scotchguard Protector Application
(.20 per sq. ft. Value) dramatically enhances your carpet’s ability to resist staining, soiling, and abrasion. Vacuums & spot clean easier.
High Temp Extraction Rinse
leaves your carpet residue-free, fresh, and fluffy.Ultra-hot 230° clear water rinse at 425 psi to removes stubborn embedded soil and stains. leaving your carpets Cleaner and Drier!
Final grooming
to restore nap and speed drying.
Baseboards and Floor Vents Are Wiped down.
Free Bottle Of Spotter With Free Refills For A Lifetime ($179.00 Initial Value)
Free Shoe Covers
PLUS A 60 DAY no spot return guarantee!
PLUS A 60 DAY Spot & Spill insurance (two FREE spot cleanings -$250.00 value)
1/2 Price 6 Month Highlight Cleaning
We’ll re-clean the open areas, stains and spots for 1/2 price (includes Carpet Protector) minimum 500 sq ft. Stairs $2 Per Step
The “Ultimate Protection” Package .65 Square Foot
the “Ultimate Protection” Package .65 Square Foot For active families – also for carpets in need of deep restoration.
The Most Thorough Cleaning Ever or It’s Free Guarantee!
All Cleaning Is Performed by a Certified Cleaning Technition.
Move Most Large Furniture
pieces in main living area are blocked and tabbed to protect furniture.
Pre-conditioner
for all difficult stains. (Coffee, food, oil/grease, spills, traffic soil)
Heavy Duty Pre-spray
on all areas to remove oily dirt and other pollutants.
Optional Pet Spotting
Call for Pricing.
Sanitizing
Scotchguard Protector Application
High Temp Extraction Rinse
leaves your carpet residue-free, fresh, and fluffy. Ultra-hot 230° clear water rinse at 425 psi to remove stubborn embedded soil and stains. leaving your carpets Cleaner and Drier!
Final grooming
to restore nap and speed drying.
Free Bottle of Professional Strength Spotter for a Lifetime ($179.00 initial value)
Free Shoe Covers
Plus a 30 Day No-spot Return Guarantee
Plus a 30 Day “Spot-spill” Insurance (one time Free spot cleaning-$125 value)
Includes 1/2 PRICE 6-Month Cleaning
We’ll re-clean the open areas, stains and spots for 1/2 price (includes Carpet Protector) minimum 500 sq ft. Stairs $2 Per Step
The “Carpet Refresher” Package .45 Square Foot
For moderate to heavily soiled carpets – an excellent cleaning at a budget price.
The Most Thorough Cleaning Ever or It’s Free Guarantee!
all Cleaning Is Performed by a Certified Cleaning Technition.
Move Most Large Furniture
pieces in main living area are blocked and tabbed to protect furniture.
Pre-conditioner
for all difficult stains. (Coffee, food, oil/grease, spills, traffic soil)
Heavy Duty Pre-spray
on all areas to remove oily dirt and other pollutants.
High Temp Extraction Rinse
leaves your carpet residue-free, fresh, and fluffy. Ultra-hot 230° clear water rinse at 425 psi removes stubborn embedded soil and stains. leaving your carpets Cleaner and Drier!
No Ultimate Protector
No 1/2 Price 6-month Cleaning
Stairs $2 Per Step
Upholstery Cleaning
“Most people don’t realize just how soiled their upholstered furniture is…and how much contaminated dirt, pollen, dust mite feces, pollution, and grunge sits in the cushions”. Perry Leier, Owner
How Does Furniture Get Dirty
Why Doesn’t It Seem to Show? DUST is the #1 enemy of upholstered furniture. Gritty matter blows in through open doors and windows and impregnates itself on your furniture cushions and back. Then when you sit on the cushion the oils from your skin compress the dirt into the fabric where it’s almost impossible to remove with vacuum cleaning. The abrasive action of the grit pressing into the fiber CUTS the fibers like a knife – that’s why your furniture wears out. Then combine this with pollens, food crumbs, dust mites and their nasty fecal pellets on…your furniture is literally a wash with soil within a short span of just a year (with an average family). If you have pets and kids your furniture needs to be cleaned thoroughly at least once a year.
Bacteria and Germs
are the result of soils that are not removed from furniture on a regular basis. The byproduct of decaying living materials decomposing is a foul smell that characterizes furniture that has not been cleaned regularly.
Why Doesn’t Dirt Show?
Because today’s fabrics are designed to HIDE dirt with patterns and colors…But just because it doesn’t show doesn’t mean it’s not there.
How Often Should I Have My Furniture Cleaned?
If you’re a retired couple and live in your home 6 months a year…probably every 2 or 3 years. If you have an active family with 3-5 kids and pets – I suggest at LEAST twice a year.
Why Professional Cleaning?
Why Professional Cleaning? Because Superiors ON-SITE Professional Cleaning system uses special cleaning agents that sanitize and remove soil from your fabric furniture with 230 degree hot water. Superior certified technician’s use only the highest quality cleaning products, tools, and the most modern techniques.
Many Fabrics are Delicate
If you try spot cleaning furniture you can RUIN it by not getting it evenly wet. We have seen many instances of damage done to furniture by clients who’ve tried to clean it themselves.
How Much Does It Cost?
How Much Does It Cost? Factors such as size, soil conditions and the difficulty of the piece affect the price. But remember we take the risk out of cleaning with our Superior guarantee “The Most Thorough Cleaning Ever or It FREE”
Is Protectant Necessary?
You benefit by having us apply Scotch guard any time we clean your carpets, rugs, and furniture. Our protectant makes it more difficult for spills, spots, and stains to PENETRATE to the interior of the fibers (where they cause permanent color change). The protectant keeps messes on the surface where they can be more easily cleaned. Some fabrics have protectant applied during the manufacturing process. The protectants degrade over time with use and cleaning and must be “refreshed” from time to time.
Four Tests
Four Tests You Can Do Yourself to Determine If your Furniture Needs Professional Cleaning
Carpet & Fabric Protection
From the Factory, Fibers Are Fresh, Smooth, New & Protected.
Over time, Foot traffic on your carpet Causes soil to become ground in and trapped in your carpet’s fibers. To the naked eye, dirt has a smooth look to it. But under a microscope, soil is revealed to be an abrasives with sharp, jagged edges.
All of this soil acts like tiny saws, cutting into the protector, exposing and damaging the delicate fibers.
Now exposed, spills and soil can penetrate deep into the heart of your carpet. This causes your carpet to “ugly out” faster. It can also expose the fibers to the possibility of permanent staining - leading to premature replacement. Renewing carpet protection after each cleaning reinforces your carpet’s original factory protector. Spills will become easier to remove. Vacuuming will be much more effective. Most importantly, your carpet will look better for much longer than it would with just the original protector alone. That’s why most carpet manufacturers recommend reapplying carpet & fabric protection after cleaning.
Pet Stain and Odor Removal
Pets are wonderful…of that there can be no doubt. The unconditional love pets give their owners has enduring value. The thought of going through life without one’s prize pet(s) seems unbearable. The benefits of pet ownership are slightly offset by the sometimes-erratic behaviors and traits of individual pets. You have to take the good with the bad.
Pets do however leave their mark
Fur
Hair shedding and animal dander are allergens that contribute to asthmatic symptoms for many people. Pieces of pet hair firmly embed in carpets, rugs, furniture, and even draperies. It’s virtually impossible to remove it all, but professional cleaning is recommended frequently to control the fur problem.
Oils
Pets secrete oils from their fur and feet that leave a residue on your carpets and flooring surfaces. This oily residue also penetrates deep into upholstered furniture, contributing to the accumulation of smelly, hard-to-clean soil deposits.
Smelly Odors
Many pet owners do not realize that their home has an odor problem because their sense of smell becomes acclimated to the malodors over time. Guests can tell immediately if you have a pet unless you’ve been very diligent with cleaning. That’s where we come in!
The oils from fur have a distinctive odor
Have you ever gone into someone’s home that smells like “dog” or “cat”? All pets secrete an oily residue that gets on your furnishings.
Some animals literally use carpets as a bathroom
It’s unpleasant to think about it, but it’s true. Most very young and old animals have “accidents”. The trouble is, for every time you know they defecate or urinate on the carpet, they probably are going 2-3 times! Urine is a menace to your furnishings because it destroys fibers and resists cleaning processes because of a waxy, sticky residue that is left after the moisture evaporates.
In many instances, the carpet is soaked with urine clear through to the back and pad
This is where the majority of contamination issues cause problems because it’s impossible to remove the deeply embedded deposits from the surface without professional help. We’ve even seen cases where a pet has wiped and dragged its butt across the carpet, leaving a trailing fecal residue. It’s very gross – but not keeping the carpet clean is even worse. Litter boxes are the source of strong odors. They must be changed frequently or the odor from feces and urine can be overpowering.
Pet Odor and Stain Problem Resolution
We offer an evaluation service for FREE. We use special urine detection equipment to locate the spots and ascertain how severe the damage is. We’ll tell you what we find and offer you a number of options to remedy the situation. To solve urine problems effectively, each and every spot must be identified, and cleaned properly
Option 1: Either Get Rid of Or Don’t Own a Pet.
Not an option! Can you imagine NOT having your pet? Of course not!
Option 2: Evaluate the Conditions.
You can’t solve your pet stain problems without knowing the scope of the damage. You need a qualified professional to help you with this.
Light to Moderate Deposits
Surface cleaning. For light to moderate urine contamination where the backing and padding has not been saturated, a surface cleaning process is acceptable.
Using our “Pets & Kids” or the “Works” option, we pre-spray all the spots & stains with special urine pre-conditioner to dissolve the urine solids.
We then scrub the affected areas with a dry foam machine including a triple-action anti-bacterial disinfectant deodorizer.
Because pets track their urine messes onto other areas of the carpets, we think that it’s a good idea to disinfect the whole carpet!
With the WORKS option
we apply a non-toxic protective finish to make your carpets more resistive to staining and soiling in the future and give you an opportunity to clean up yourself more effectively. This is an important consideration for those with animals who may be apt to repeat their “accidents”.
Moderate to Heavy Contamination
Once the carpet and pad are contaminated with urine, you have 3 options
Sub-Surface Extraction
80-90% Successful.
From the top side of the carpet we pour a special cleaning solution on the urine spots, liquefying the urine deposits deep into the padding and backing.
Next we utilize a powerful deep-extraction tool to remove the cleaning products and urine deposits.
Finally we clean and sanitize the rest of the carpets as usual
The cost of sub-surface extraction is $45 / area (30” circle). A discount for four or more areas applies.
Guaranteed Odor Removal
99.99% Successful.
Pull up the carpet and replace contaminated padding
Seal the floor, clean the back side of the carpet, let dry.
Then seal the tuft bind (back side) to seal out any remaining residue (encapsulation).
Next, we clean the top side and deodorize, followed by re-installation.
Costs are generally ½ to 2/3 the cost of replacement with a quality carpet.
Replacement
100% Successful.
If replacement is your choice, you must thoroughly clean the sub-floor and disinfect/seal it properly.
At Superior Steam Cleaning & Restoration we can handle this for you from start to finish. Cost varies depending on circumstances. Please call 701-282-4159 TODAY for a free in home quote!
Try Doing It Yourself?
Try Doing It Yourself?
Cleaning up pet accidents is no fun. It’s advised to call a professional such as ON-SITE to deal with pet accidents. It’s better to use paper towels to absorb, and scoop up the solids with a spoon…as much as possible then call us for further advice. Call 701-282-4159 for a free quote in your home.
Carpet Need Re-stretching Or Repairs
Are you in need of carpet Repairs-possibly even carpet re-stretching.
It is usually not the fault of the carpet if it wrinkles sometime after installation. Today’s carpets need to be power stretched with a machine-not just knee kicked as I’m sure many people have seen. Power stretching is done with a machine that spans your room and can put the proper stretching force into the carpet. According to the carpet and rug institute all new carpet installations must be power stretched however in reality—many are NOT.
Whatever kind of carpet re-stretching or repair you need - we can handle it.
Superior’s certified technicians will give you a free estimates on any repair needed but you can be assured that your investment will be no less than our current minimum service stop.
Stretching a carpet may not be as simple as it seems and in most cases we like to do a visit first to determine the extent of work required.
Some of the variables are—do we need to re-do seams, how much furniture do we need to shift around, are closets involved, condition of the carpet etc. When you hire Superior to do your repairs, your hiring an ethical insured company who takes pride in our work and will not take short cuts to give a sub-standard repair. How good would you think we were if 6 months after we stretched your rooms—the wrinkle comes back. Probably not very good!! For that reason we insist on using power stretchers. It takes longer, it costs a little more but at least we can guarantee it is permanent. Our 22 years in business and lots of referral business speaks for itself.
Our Specialists that perform this work are company employees, trained by us and certified in carpet cleaning as well as repairs.
You’ll feel comfortable with them in your home. They are uniformed, drug and criminal back ground checked and always polite. We guarantee this.
So whether it is wrinkles in the family room
bleach damage in the living room, runs in the berber carpet, burns in front of the fireplace, repairs to a cat scratched corner or any other repair need, let Superior Steam Cleaning & Restoration do it for you.
We Can Bill Your Insurance Company Directly
Direct billing to the following insurance companies: If you need to file your property claim you can do it online by clicking on the link that corresponds with your insurance company. We will work with ALL insurance companies, not just the companies that are listed here. For more information, please contact us today.
AAA
800-222-7623 ext 5000
Acuity
800-242-7666
Allmerica
800-628-0250
Allied
800-282-1446
Allstate
800-54-STORM
American Family
800-374-1111
Atlantic Mutual
800-945-7461
Bituminous
800-475-4477
Chubb
800-CLAIMS-0
Cinncinati
513-870-2000
Citizens
866-411-2742
CNA
877-262-2727
Country Financial
866-268-6879
Encompass
800-588-7400
Farmers
800-435-7764
Farm Bureau
800-226-6383
Fidelity National
800-220-1351
Fireman's Fund
888-347-3428
Foremost Insurance Co
800-527-3907
Grange
800-445-3030
Harleysville
800-892-8877
Hartford
800-243-5860
Liberty Mutual
800-2CLAIMS
Metlife
800-854-6011
Nationwide
800-421-3535
OneBeacon
877-248-4968
Ohio Casualty
800-366-6446
Safeco
800-332-3226
Selective
866-455-9969
Shelter
800-SHELTER
State Farm
800-SF-CLAIM
Travelers
800-CLAIM33
United Property & Casualty
800-861-4370
USAA
800-531-8222
Vanguard Fire and Casualty
866-928-4310
Wausau
800-266-2800
Zurich
800-987-3373
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General Info
About Us
We are independently owned with 20+ years of experience. IICRC certified (website below) and that means we follow The Clean Trust Code of Ethics, are professional carpet and furniture cleaning experts, as well as experts in mold remediation, fire and water restoration. We care about you and will treat your home or business like we would our own. We offer expertise in complete structural dry-outs, hardwood floor drying, de-humidification, insurance claims, deodorization, carpet repair and installation as well as restoration. Please, call us before you make your decision. We will put your mind at ease.