This course is designed to train network engineers on monitoring and troubleshooting routed and switched networks through extensive use of hands-on lab exercises. The goal is to help network professionals gain the skills and knowledge needed to diagnose and resolve network problems quickly and effectively.
Administering Packaged Contact Center Enterprise
While the class will focus on the ICM web administration tool, students will also be introduced to the supporting Call Manager and CVP configurations and administration requirements.
Interconnecting Cisco Networking Devices Part 1
Target candidates: Individuals seeking the Cisco CCENT certification, or Cisco CCNA Routing and Switching certification. The course is also appropriate for support technicians involved in the basic installation, operation, and verification of LAN networks.
Administering Cisco (ACUCM w/AUC)
This course teaches the concepts of IP telephony based in system administration, including its function, features and configuration. Administering Cisco Unified Communications Manager (ACUCM) provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System.
Hortonworks HDP Operations Install & Manage
Hortonworks HDP Operations Install and Manage with Apache AmbariThis course is designed for IT administrators and operators responsible for installing, configuring and supporting an Apache Hadoop 2.0 deployment in a Linux environment.Prerequisites:Students should have a basic understanding of Hadoop and Linux environments.