The shop is specifically set up to be intimate and accessible. We have a healthy self-service clientele and we like to be able to be available to explain the best way to use the quality products we provide. We provide everything needed in the self-serve area: ear cleaner, eye wash, face wash, shampoo, conditioner, towels, brushes and driers. In the full-service area, We indulge our pet "clients." Some of our regulars are more comfortable with the same grooming area each time. Some don't like the kenneling process or have other phobias. We learn our clients and make them as comfortable as possible. We do not offer costly and unnecessary "spa services." Everything is included in the price of the groom.