Pet Net provides service in South Charlotte, Matthews, Mint Hill, and Indian Trail. Each Pet Net care provider works within 10 miles of his or her home to ensure they enjoy strong community ties. They understand the specific pet care needs of each family. As a Pet Net client you will have the same care provider for each visit. For your peace of mind, each primary pet sitter has a responsible backup person with access to a second key in the event of an emergency. All are, of course, bonded, insured and thoroughly background checked. All pet care providers are trained in animal emergency care. Furthermore, our providers will understand your personal pet and home care requirements. In most cases the initial consultation at your home is without charge. Subsequent visits can be provided if necessary, until you are comfortable with your Pet Net representative and they are comfortable with the specific needs of your pet.