These are the ways MnK Technologies help you achieve your IT goals!
MnK Vault BDR Technology. The Technology At Work To Keep Your Systems Working.
Key Components Of The Device's Technology
Everything comes together in our NAS device to produce 15-minute incremental snapshots that safely reside within the device and are ready to be used to restore a file, a file folder, an email, or a database... all within five minutes.
The first backup taken of a server is the base image an exact copy of the currently used space on the server. The base image is taken for each volume (or partition) on the server. Once the base image is set all future backups are incrementals.
Remote Storage and Base Remote Backup Image Creation
Your data is stored (in encrypted form) in two secure online data backup centers, located hundreds of miles apart from each other. The BASE IMAGE will be sent via a SATA II drive to the primary remote storage facility. There is generally a three-week turnaround time required for this base image transfer to occur. Incremental back ups will occur in the meantime and they will collapse into the base image when the transfer is complete. Incrementals Incrementals take place at the frequency that you schedule. If you select 24/7 backups at 15 minute incrementals 96 incremental files will be created each day. If you selected one-hour incrementals, 24 incremental files will be created each day.
Incremental Forever Methodology
Incremental Forever Methodology differs from regular incrementals in that only one full backup or base image is required. This greatly reduces the time it takes to perform subsequent backups as each incremental takes only seconds to complete.
Incremental files are collapsed into synthetic incrementals (basically one larger incremental file). This is done to ensure chain integrity and to speed up restorations. The fewer hops from the current point-in-time back to the base image, the faster your restoration will be.
Recovering files and folders is a simple process where the entire image is mounted as a volume on the NAS device. The encryption is needed. Files can then be copied to the destination server over the network. We also provide utilities enabling your engineers to restore files, folders, Exchange mailboxes or messages and SQL tables and databases.
Virtualization (Physical to Virtual) Standby Server Functionality
The NAS device can "virtualize" failed servers while keeping the system in the same state as it was before the problem arose. No configurations are necessary. Once virtualized, the NAS will resume the backup schedule that was in effect before the failure.
Bare Metal Restore (Virtual to Physical)
When it comes time to restore the virtualized server back to physical hardware, our bare metal restore process allows restorations to dissimilar hardware.
On-site and Off-site Solution with Multiple Restore Points
Multiple NAS devices can be placed on a LAN. Each NAS device, depending on the model, can be configured to backup one single server or multiple servers.
Features & Benefits
Protect Valuable Informational Assets & Keep Downtime to a Minimum. The MnK Vault BDR device is a comprehensive Backup and Disaster Recovery solution (BDR) for Windows 2000 and newer servers. This reasonably priced, all-encompassing solution for small-to-midsize businesses provides:
Very frequent backups (as frequent as every 15 minutes) with an onsite NAS Device
Optional off-site data storage at highly rated data centers
The ability to restore downed servers in less than 30 minutes!
Advanced restoration options (file- and folder-levels) with Exchange message and mailbox recovery
Bare-metal restorations to dissimilar hardware
NAS vs. Tape
Though tape backup is common, it's far from being an ideal BDR solution. Analysts have said that over half of tape backups fail, so chances are that if you need to restore from tape, you'll be out of luck. But assuming all goes well with tape backup, how does it compare with the NAS appliance.
Tape: A significant backup window is required to complete a full backup - time lost for access to vital systems. VS. Nas: There is no backup window...your critical business systems remain up and running.
Tape: Systems are typically backed up every 24 hours. Are you ready to lose a day's worth of work? VS. Nas: Data snapshot take place every 15 minutes...about the same length of time as a coffee break.
Tape: There's nothing automatic about restoring with tape. The process is time-consuming and labor intensive. VS. Nas: Recovery is as simple as a pushing a few buttons (or clicking a mouse). Systems are restored in less than a half hour.
What Happens If My Server Crashes?
Now let's look at how our solution keeps your business running if, for instance, an e-mail server goes down.
Because the device takes snap shots every 15 minutes
administrators can choose a point in time shortly before the problem occurred and with just a few clicks of the mouse, this appliance allows you to activate it as a virtual server to keep business processes up and running while we diagnose the problem and plan a course of action for the down email server.
In the event of a catastrophic server failure
our business continuity solution also includes a boot CD that allows us to perform a bare metal restore on new hardware in a fraction of the time of a typical server rebuild. And, this NAS device restoration will allow you to eliminate the hardware abstraction layer during the restore process so that the new drivers can be loaded on the server replacement, no matter which server brand is used giving you speedy recovery options in times of crisis.
Recovery after a Catastrophe
If a disaster results in your end-client losing their entire office servers and on-site NAS included
you order a newly imaged NAS with the most current backup-normally the last daily that was done, to be shipped out via next business-day air transportation to a location of your choice. If such an event occurs, we will not host the data at the co-location facility. Depending on the NAS model used, multiple servers can be virtualized on one NAS even as the NAS continues to perform backups of other servers.
When the NAS arrives, all you need to do is plug in a patch cable and you're up and running.
This recovery service will allow you to use the NAS for two weeks before it must be returned or purchased. This timeframe should allow you to get a new server ordered, in place and do a bare-metal restore from the NAS before returning the NAS. Alternatively, you can choose to keep the NAS and you will be billed for the list price of the new NAS. This would also allow you to use this NAS for the ongoing backups when you move forward, re-establishing the network for your client.
Off-Site Storage Facility
For additional protection in the event of a complete disaster, data is securely transferred to an off-site co-location facility on a daily basis. Then, in event of such an occurrence, you will receive a new NAS device imaged with your latest data. The storage facilities are two XO high-availability data centers in Phoenix and Baltimore. They provide:
Backup images stored at the data centers on a Storage Area Network (SAN) at the primary facility, then replicated to the secondary facility
Connectivity provided by multiple providers with automatic failover capabilities
Facilities provide two fiber optic network drops for our backbone
Full physical security at each facility including security cameras and key card access
Network is secured with high-end redundant, automatic failover firewalls
Fire suppression and environmental control provided
Automatic back-up power provided with on-site generators
Managed IT Solutions
Stop worrying and keep working
MnK Total Care provides the essential preventative maintenance and remote remediation tasks required to keep a computer system up to date and running optimally. With our Total Care Preventative Maintenance, you have choices:
managed desktops, monitored servers with reduced remote and on-site rates and priority service.
adds 2 hours remote support per month to the Basic Level.
adds an all inclusive, all you-can-use model, including on-site, remote support, vendor management, and service desk to the Gold Level.
Optional add-on services
Total Clean Mail
SPAM, virus filtering, Hosted POP3 email, and email archiving.
iWitness SonicWall firewall monitoring and management.
Total Service Desk
live support team available 8am 10pm EST Monday-Friday with after-hours emergency support.
Total Care at Work
All items are completed on a regular schedule and include:
Business class antivirus and spyware software for each computer.
Full system scans for viruses and spyware done weekly.
S.M.A.R.T Technology (Predict many types of hard disk failures)
Update Operating System with current critical updates, service packs, and driver updates.
Patch and update management for your business applications.
Weekly cleaning of internet temporary files.
Server & workstation performance tune ups completed weekly.
Bandwidth, CPU, and memory utilization monitoring.
Vulnerability assessment for your network performed monthly.
Server specific items
24×7 monitoring and troubleshooting of servers: Operating System/Terminal Server, Active Directory, Microsoft Exchange, Microsoft SQL Server, Oracle Database Server, Security Log Analysis and Management.
Standard Executive Summary Report automatically generated monthly
A managed email security service that blocks unwanted email outside the corporate network. Features:
Managed Email Threat Protection
Protection against spam, viruses and phishing exploits outside the corporate network.
Outbound Email Auditing
Detection of open relays, zombie PCs, and outbound viruses.
Email / Business Continuity
Auto-queuing of inbound email in case the local mail server fails or the power goes out.
Volume Based Protection
Block email sent to unknown users before it reaches your corporate infrastructure.
Enhancements to the overall email experience
Use of purpose-specific addresses as tags to organize and track email communication.
30 day rolling archive or archive forever available with Exchange Sync to capture intra-company email.
MnK Total Secure iWitness
Designed to provide unprecedented internet security capabilities to small and medium sized businesses. It delivers a full internet security portfolio including:
24 x 7 Remote Firewall Monitoring
Daily Weekly Monthly graphic reports delivered to your desktop
Advanced replacement of defective units
VPN configurations and support
Automated Firmware updates
Content Filtering Support
Alerts on suspicious activity
Content Filtering, Gateway Anti-virus and Anti-spyware scanning, Intrusion Prevention and Application firewalling.
Managed Wireless networking
MnK Total Service Desk?
A live, U.S.-based technical support team for software and hardware products with certified frontline-support technicians working with:
PC and network troubleshooting
Handheld device configuration and troubleshooting
Software installations and troubleshooting covering Microsoft Windows, Microsoft Office Suites and programs, web browsers
with - third party and proprietary programs being supported on a best effort basis.
Virus and spyware removal
File and folder restores
Using technology as a tool to solve business challenges
When it comes to the technology you need to run your business, it's hard to make sense of all the options. MnK Technologies does more than just sell technology we combine IT and small business consulting expertise to develop technology solutions to your real business challenges. With IT Consulting from MnK Technologies, you can expect:
based on known technology standards and best practices.
Technology and business acumen
a unique mix often missing from other providers.
Full IT Services
including planning, procurement, implementation, and ongoing management.
On Demand Services
Like having your own IT department one hour at a time
As a small business, you may not need a lot of IT support. But when you do need it, you need it NOW. But have you ever tried to find high-quality help at the last minute? Get ahead of the game by lining up your technology A-team before disaster strikes.
With on demand IT services from MnK Technologies you get
MnK Tech's on demand IT services provide you with reliable, high-quality technology services just a phone call away.
A complete IT department at your disposal
experienced support whenever you need it.
pay only for what you use, as you use it.
Fast response times
get back to business as quickly as possible.
A better business is in sight, with Cloud Computing solutions for businesses
In today's marketplace, technology changes in the blink of an eye, often requiring investments of time, resources and personnel to keep up with the competition. But what if there were a solution that could actually get you ahead of the IT game, instead of always taking one step forward and two steps back? Now, there is MnKCloud.
When you rely on business IT that's constantly creating downtime and unforeseen expenses, getting ahead of the competition can be difficult. Today's business environment requires modern solutions for collaboration and mobility that can be time-consuming, expensive and a hassle to implement and maintain. Server costs are skyrocketing, as they require massive amounts of your office space, electricity and cooling expenses.
With MnKCloud, you get one simple solution that will eliminate the need for in-house servers, reduce your IT costs and better safeguard your business. Your desktops, software and applications will always be running optimally, offering the speed, reliability and security you can depend on as your business grows and changes. Best of all, with MnKCloud solution, your IT will never become obsolete, as you can upgrade, change and add services on the fly, based on your unique business needs.
With MnKCloud, your business can
eliminate the cost and energy of housing, powering and cooling in-house servers
with technology that pays for itself faster, for a fraction of the cost of hiring in-house IT support
with user-friendly solutions for mobile, remote and global collaboration
never again pay for IT you don't really want or need
What is MnKCloud
Your business, simplified.
MnKCloud is the answer to dealing with frustrating servers and technology management issues that drain your time and resources.
For a fraction of the cost of hiring an in-house IT manager, MnKCloud solution will give you the power to reduce your technology overhead and increase productivity.
With MnKCloud, you'll be able to share, edit, and publish documents in a unified system
improve communication and e-mail, increase marketing abilities, and enhance your everyday business processes. And best of all, you can count on our expert help desk support to maintain it all.
MnKCloud solution from MnK Technologies
The MnKCloud solution from MnK Technologies is:
your capabilities and applications grow as you do
to meet the unique needs of your business
collaborate from any Internet-enabled device
efficient technology improves your bottom line
Features & Benefits
When electricity first started being used by factories and businesses, it was generated by on-site power plants.
Those plants were incredibly expensive to build and maintain, and had to be able to handle whatever power was needed at peak times, as well as anticipate future growth.
Business technology today is often purchased and maintained in the same manner
buying servers and PCs with huge amounts of processing power and enough capacity to get through the maximum needs of the organization and plan for future growth. After all, a busy first quarter must be supported fully, even if the rest of the year is quieter. But now you're stuck with all this IT investment, not being fully utilized.
Wouldn't it be great if your IT system were powerful enough for your peaks, but could scale down for your valleys?
What about a system that allowed you and your employees to work from anywhere at any time and "feel" like you were sitting at your desk in your office? Or a system that backs up your data and your system state every five minutes, and takes only about that long to restore backwards? What if you never had to buy another server or PC again?
Work anywhere, anytime, from any device, even on the go
MnKCloud is a comprehensive business solution that allows your to harness the power of the Internet for greater efficiency and a better bottom line.
Powerful Tools for Collaboration and Increased Productivity
These powerful solutions can all be tailored to meet the specific needs of your business. Whether you are looking to reach new markets, increase efficiency and organization, or leverage your technology investments, MnKCloud from MnK Technologies, Inc is the solution you've been looking for. The MnK Cloud solution includes powerful tools for collaboration and increased productivity, including:
Hosted Microsoft Dynamics® CRM
Collaborate in Microsoft Outlook and other applications to unleash sales, marketing, and service potential with lead and opportunity management tools, marketing automation, and end-to-end management.
Hosted Microsoft Exchange 2010 & Exchange 2007
Enhance your company with business e-mail and collaboration tools like shared calendars, contacts and tasks, public folders, and e-mail at your chosen domain. And, use your BlackBerry, iPhone or other mobile device to connect to your business data even on the go.
Together with Hosted Exchange, SharePoint 3.0 allows real-time collaboration over your company intranet. Store documents online, review files, write blogs and wikis, and manage mailboxes with this powerful tool.
Blackberry, iPhone, iPad, Active Sync all enabled from the cloud.
Application and Server Hosting
Move your servers and applications to the cloud. Running Peachtree Accounting? Move it to the cloud. Worried about security? Don't be, these servers are virtual and are yours alone, your applications are installed on your servers and no one has access outside of your users.
Using Terminal Server and XenApp we provide a customizable, standard desktop to all your users accessible from any device; desktop, smart client, iPhone, iPad or Tablet. "There is nothing like having a full featured Windows desktop in the palm of your hand.
MnKCloud At Work
Solving your IT challenges
The MnK Technologies Data Center has a 20+ year record of accomplishment in systems integration and a 10+ year record as a leading Application Hosting and Managed Services Provider brining a wide range of expertise in providing end-to-end solutions for clients. MnK SmartOffice integrates the latest technologies such as virtualization, cloud computing, and automatic provisioning of applications with on-demand performance.
We handle your IT so you can handle your business.
MnKCloud is an integrated service delivery solution that provides immediate access to a complete computing environment without the costs and risk of building and maintaining it yourself. The solution provides an all-inclusive, fully managed and supported IT infrastructure that requires minimal upfront capital investment. With the MnKCloud solution we host your cloud infrastructure in our secure, Tier 3, SAS70 compliant Data Center and provide all the technology your company needs to run smoothly. The MnK Technologies Data Center is a proven and reliable cloud computing source which hosts the platform that facilitates deployment of servers and applications for MnKCloud. The servers used in the MnKCloud solution to host your cloud are maintained and managed with 24X7 network monitoring and maintenance from a fully-staffed Network Operations Center. Redundant power supplies and IP carriers in the data center means constant availability and with Network Attached Storage, you never have to worry about losing data again.
Here's how MnK SmartOffice can benefit your business
your network is available to your users anytime, anywhere.
Protect valuable data
built-in state-of-the-art business continuity and disaster recovery capabilities.
we find and fix issues before they become debilitating problems.
Anytime, anywhere availability
access your data and/or your virtual desktop from ANY web enabled device from anywhere.
no need to tie up cash flow in depreciating assets, pay only for the amount of services you need.
Control IT Spending
eliminate the need to "pre-buy" IT capacity for tomorrow, again, only pay for what you need today and not leave money sitting in an under-utilized IT asset.
Eliminate Business Risk
when you move to the cloud all the risk of hardware maintenance and data security is shifted to MnK Technologies and our Data Center is infinitely more secure than that closet you call your server room.
We founded Mnk Technologies in 2004 to bring expert
honest IT services to clients in the New Jersey shore area including Ocean, Monmouth, Atlantic and Burlington counties.
Led by co-founders and President/CTO Mark Santorelli and VP/Marketing Director Kristin Santorelli
the professionals at MnK Technologies have a deep understanding of what small businesses need to operate smoothly and keep moving forward. Our passion lies in helping our clients maximize their use of technology while at the same time manage their IT resources and budgets wisely.
As a registered Microsoft partner with more than 25 years of in-house IT experience
we have the privilege of serving clients from within ear shot of the song of seagulls to those in high-rise, modern office complexes a variety that keeps us on our toes and excited to face each new day.
Mark A Santorelli (President/CEO)
Mark brings more than 25 years of technology and management experience to MnK Technologies. Thanks to his extensive background, he has a talent for connecting with clients and a keen understanding of how small businesses operate--as well as the technical know-how essential for today's market. Before founding the company in 2004, he served as the Director of Information Technology for Avalon Carpet Tile and Flooring - a multi-state, multi-location flooring specialty store and as Director of Corporate Technology for M.E.C. Technology, Inc - a leader in spare parts design and manufacturing for semiconductor fabrication worldwide. Education: Mechanical Engineering - New Jersey Institute of Technology; Business Management - Kean University; Business Management - University of Maryland - College Park; Biblical Studies - Keswick Institute of Biblical Studies.
Kristin is a founding member of the MnK Technologies team. With a passion for working with people and learning more about clients, Kristin puts Mnk Technologies a step ahead of the competition in meeting specific needs and supplying customized solutions. Education: Hotel-Restaurant Hospitality - New Mexico State University; Financial Management - New Mexico State University.
Jeff Iaderosa (Systems Engineer)
Jeff has 15 years of broad IT experience in everything from completing network and server solutions to repairing equipment for both commercial and residential clients. In addition, he assisted in instructing his peers while attending Brick Computer Institute. Jeff's well-rounded experience brings a sharp diagnostic ability as well as a great understanding of system configurations and client needs. Education: Programming, Networking and and Internet Specialist - Brick Computer Institute Microsoft and VMware Certified.?
Tom Richman, Creative Benefit Plans
"The move to the new server went better then we could have hoped. There are always hiccups and you handled them easily and quickly. To have made this change with virtually no downtime was impressive and we are grateful."
Gerald F. Dey, Producer/Partner, Bamboo Productions?
"I want to take a moment to thank you for the great experience I had buying my new video editing computer from you. You were patient with my many questions, and gave me prompt and accurate answers. You built a system with the correct specifications. And last, but certainly not least, you accomplished this task within my budget. I would not hesitate to recommend you to anyone I know."
"Thanks so much.. your Engineer that came out was absolutely GREAT.. so nice and SMART! What a pleasure to work with such wonderful, NICE people!"
Arlene Schragger, Owner, ADS Public Relations
"Mnk Tech corrected my computer problems as quickly as possible and as cost effectively as possible. They went out of their way to help. I would highly recommend them!"
Gary Balak, Vice President, Nationwide Title Agency
"MnK Tech has provided outstanding service to our company throughout the years and has always come through when we needed them the most. I sleep well at night knowing my computer systems are in good hands."
David J. Maina, GM/Comptroller/IT, Sea Shore Construction
"I wanted to write you this letter to let you know the INVALUABLE service you provided for me a few weeks ago. As you know, 2 years ago we started on your service plan. I was satisfied with it all so when you suggested the new server be set up with all the necessary backups including a mirrored drive and off-site backup I agreed, hoping to never find out how that worked, but glad for the extra security. I just wanted to thank you again for showing me the value of this service before I even fully understood it." Countless hours and immeasurable problems were avoided because of your services."
Budget-friendly IT support for businesses throughout New Jersey MnK Technologies is your partner in both affordable IT support and the long-term success of your business. Our holistic approach to IT services means we are your single source for all things IT, decreasing the overall cost of your business technology.
With flat-rate computer network support, you can finally think of your IT as a predictable investment, rather than a costly burden for your business in Barnegat, New Jersey.