Sundays: For private appointments and spa parties.
Closed December 25, 2013 and January 1, 2014
Relax & enjoy a personalized day spa experience in our classic French Asian island setting.
Discover the difference at our acclaimed Los Angeles day spa. Our privately owned indoor-outdoor retreat was the first day spa in Los Angeles to offer facials & massage as same-room couple's treatments. Our free-standing true day spa in West Los Angeles is conveniently located in Larchmont Village near dining, shops and Hollywood's Paramount Studios on Melrose, We are easily accessible from Los Angeles freeways.
We endeavor to give you our very best in order to enhance your spa experience with us. We adhere to certain policies to benefit you, our most special guest, and also to benefit our valued therapists. We realize other spas may not share our policies, however, every spa is unique in it's operation and in respecting both your time and our therapist's. We know you'll have a great experience with us as we strive to be your favorite Los Angeles spa...
Arrival 30 minutes prior to your first treatment is requested, allowing ample time to check-in, shower and prepare for your treatment. Arriving late will simply limit the time for your treatment, reducing its effectiveness and your pleasure. Your treatment will end on time so that the next guest is not delayed or inconvenienced. We invite you to use our aromatic cedar dry sauna and our relaxation lounge before and after your spa treatments.
Late Policy: Appointments missed by 15 minutes or more are cancelled with a 100% spa credit, which is yours to use for your rescheduled future reservation.
Cancellation Policy: 24 hour notice in person or by phone during business hours is required for cancelling or rescheduling your appointment. You cannot cancel or reschedule your appointment for the next day by leaving an after-hours phone message the night before. A 48 hour notice is required for cancelling any Spa Package reservation, multiple services, or for parties of three or more. Larger parties require 1 week's notice of cancellation. All no-shows will be charged at full value, as will those who refuse treatments they've scheduled, once at the spa, with no refund. We do not provide refunds for cancelled appointments, as you will have a full credit at the spa. An additional $50 no-show charge will be charged if you fail to show for your reservation, or if you cancel or reschedule on the day of your appointment. Any spa credit for missed treatments must be redeemed within 1 year from date of missed service, and expires 12 months from date of initial missed service date. All spa reservation charges, service sales, retail sales and gift certificate sales are final, with no refunds. If appointment made to redeem any coupon offer or spa gift certificate is not cancelled or rescheduled at least 48 hours in advance, we will be unable to redeem your certificate.
Gratuity: We proudly recruit and train our staff to be the most qualified spa professionals in the industry. Our recommended standard gratuity for spa treatments is 18%-20%. Gratuity to therapist can be in cash or credit cards. For your convenience, you can include gratuities with any individual treatment or Spa Package reservation.
Please notify our Retreat Consultant before booking your treatments if you have high blood pressure or allergies; especially seafood allergies. Please advise of other physical challenges you may have or if you are pregnant. Booking an appointment with a specific therapist can be made for you if you ask for the therapist by name. By law, we cannot guarantee the gender of a therapist. We will make every effort to accommodate your therapist