we offer PRE-SCHEDULED service calls on Saturdays. We will consider weekend emergencies on a case by case basis.
Florida OnSite Solutions is an 'on site' repair company. We prefer to go on site at least the first service call to meet a new client and to understand the logistics of their home or office with regards to their computers, etc., if you are located within our geographical service area. If you are not within our service call area please note that our onsite capabilities have evolved now that we offer "Remote OnSite Solutions."
We have the same Remote Helpdesk Support capabilities that Fortune 500 companies offer. The service call charges are reduced and, many times, the response time is as well. It is SECURE and controlled by YOU. Our access is dictated by you. A remote service call must be scheduled and initiated by YOU.
If you are not in our geographical on site parameters, and the issue cannot be resolved remotely due to extreme malware infection or hardware failure, we will assist in locating a reputable service center.