First you and I will evaluate your carpet's needs.
"Every Carpet Must Be Treated Differently" We'll decide what will be the best approach to fix your concern and why!. Best of all you'll know up front what we can and can't do! Then you'll decide (without pressure) if we should proceed. This way there are no surprises!
10 steps to lasting beauty
Step 1: Pre-Inspection
Our Technician will do a walk through inspection with you to identify soiling conditions, carpet construction.
Step 2: Pre-Vacuum
Your carpet is pre-vacuumed to remove bonded, dry soil.
Step 3: Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces, beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs.
Step 4: Pre-Spray, Pre-Spot
Traffic areas and spots are pre-treated.
Step 5: Pre-Groom
Your carpet will be pre-groomed with a carpet groomer or rotary cleaning machine (depending on soil level) to further loosen traffic area soil.
Step 6: Extract and Rinse
Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction cleaning process will thoroughly flush the carpet pile. Pressure and heat are regulated to prevent the carpet from being over-wet.
Step 7: Neutralize
The pH is balanced on every carpet and fabric cleaned. This is one of the most important steps according to the manufacturers of carpet. It is accomplished during the extract & rinse process or a post spray will be applied.
Step 8: Post Spot Treatment
If any spots are not removed during cleaning process, specialty spotting techniques are employed. Note: Potential permanent stains, as identified by technician may not be removed.
Step 9: Post Grooming
The Carpet pile is set in one direction to aid the drying process.
Step 10: Post Inspection
Please walk through your home or business to inspect the work. Please let us know that you are pleased by signing the service receipt.
The Wash Tour
Welcome to Our Wash Tour!
We will take you on a quick trip through our wash process, from pre-wash inspection to finishing work.
Variations (abrash), fiber staining, prior dye bleeding, worn areas or white knots that become "uncovered" after the wash. Some of these are weaving characteristics (abrash and white knots), and others are damage that can possibly be repaired or reversed. If you are present when we pick up your rugs, then this inspection takes place with you, and we pick up and transport your rug to our facility. If you are out, our wash and repair team will inspect your rug after its arrival and will contact you with any work recommendations or pre-wash "discoveries".
Abrash is dye-lot color variation. All pre-dyed wool has tone changes that range from off-white When one "batch" of red wool (for example) is used up in the weaving process, and the weaver grabs the next "batch" from a slightly different color base wool, this difference is woven into the rug. The result is a dye lot variation that runs side to side (left to right) and appears as "striping" in the rug. This is a characteristic in all handmade rugs, and is considered a characteristic that in many cases adds depth and texture to the overall look of the rugs (especially in vegetable dyed wool).
Warp yarns run top to bottom and cotton wefts threads run left to right - and are the means by which each row of wool knots are packed into a straight line and held in place. During the weaving and packing process, cotton warps and wefts will break. A broken warp or weft cannot be replaced, so the two broken pieces are tied in a knot and the weaving proceeds. This results in white "knots" in the Most rugs have cotton foundations. Cotton warps run throughout the entire length of a rug, field of the rug. Most times these cotton knots are trimmed down shorter than the wool face fibers, and they are effectively "hidden" from view. Over time, wearing of the wool reveals these knots and they look like freckles throughout the rug. These can many times be blended away with textile dye.
Handmade textiles are rarely perfectly symmetrical. Slight design shifts in city rugs, and more noticeable design and shape variations in tribal pieces, are expected. Sometimes these can be counteracted through blocking after the wash (wet cotton foundation fibers can "give" a little - but not too much).
Once the pre-wash inspection is complete and the wash proceeds, the first step is dusting. Some rugs can hold up to one pound of dirt per square foot before it will "look" dirty. Flooding a rug with pounds of fine grit and dirt in the foundation creates mud...so dusting is an important first step to the wash process. This is performed with an upright vacuum cleaner to "shake" the dirt out of the foundation of your rug.
The dyes of your rug are tested for colorfastness. If the dyes are not colorfast, then the rug is bathed first in vinegar to set the dyes during the wash process. The rug is then given a cold water, mild shampoo bath, using soft brushes for mild agitation. The rug is soaked for a certain length of time, depending on how much surface soil and spotting needs to be gently worked out and rinsed from the rug's fibers. The rug is thoroughly rinsed with water, and then placed through a rubber roller wringer to gently squeeze the water from the rug (the rollers adjust to the thickness of each rug).
All of our rugs are laid out flat to dry. Hanging textiles up when wet can lead to too much strain on the foundation of the rugs. Air movers are used to help facilitate drying, without the use of high heat (so there is no worry of shrinkage). Upon a first wash, it is typical for a rug to shrink slightly (less than an inch) - just as cotton and wool clothing does in even a cold water hand wash. And as with throwing wool or cotton in a high heat dryer, you know this shrinks natural fibers, this is why we dry our rugs the way we do.
Fringe Work and Finishing
Fringe tassels are washed an additional time after the bath. The tassels are then dried. The rug is given a final grooming with a horsehair brush, and then rolled and ready to go home.
We Specialize in Microfiber and White Cotton Sofas!
FiberCare Carpet Cleaning can clean almost any type of fiber, synthetics or natural. We carry a variety of effective cleaning procedures for upholstery. After testing the fabric for colorfastness, we will determine exactly how your piece should be cleaned. The fabric is pre-vacuumed, pre-treated, and rinsed with our very low moisture method (dry in 2 hrs). Our trucks carry a wide verity of pre-conditioners and the tools needed to perform the proper cleaning. No bragging - just fact - our technicians are some of the best upholstery cleaners in the state!
Amazing Dri-Steam, New Patented Technology!
Dri-Steam Upholstery Tool
Our new upholstery tool is nothing short of amazing! High Flow/Low Moisture super-cleaning for fabrics that in the past could only be dry-cleaned is now a reality. Using a hypervelocity fluid stream, this new tool shears away soil without over-wetting or any overspray. High flow Jetless Cleaning Technology leaves the fabric cleaner and 50% drier.
Your fabrics will be dry in 1-2 hours!
Are You About To Take A JACK HAMMER To Your Tile Floors Because You're Sick Of Looking At Those Filthy Grout Lines?
FiberCare Cleaning Systems can thoroughly clean your tile and grout and make it look like it was just freshly laid.
The old days of mops and toothbrushes are gone forever!! Our cleaning process flushes out more dirt than a mop and bucket ever could. Our new technology allows us to clean your tile and grout with highly pressurized hot water with complete control and removal for the most thorough cleaning ever seen! After the cleaning process we can apply a professional application of an impregnating sealer which will leave your floors so much easier to clean.
Do your shower tiles have the dark mineral deposits on it.
No matter how hard you scrub it still doesn't budge. Well guess what? We can even remove the toughest mineral deposits that have accumulated in your bathrooms.
Hard surfaces that are unsealed or sealed with poor quality sealer are a sponge for oil, food, or beverages spills which can result in permanent staining. Proper sealing and maintenance can protect your flooring investment from permanent damage by creating an invisible barrier to reduce spill penetration.
Did You Know!
Vinegar and ammonia can damage most sealers.
Most Contractors do not seal the surfaces they install because they don't have time to come back once the grout has set.
Many floor cleaning products leave a residue that can attract soil.
We Specialize in Treating and Cleaning Everything from Minor Odor Problems to Major Odor Restoration
Minor Odor Treatment
The client will identify all the affected areas and we will saturate these areas with our encapsulating deodorizing treatment, let it work for 30 minutes. Next a special sub-surface extraction tool is used that extracts all the way through the carpet padding. This is a very good alternative to the costly major odor treatment.
Intermediate / Severe Pet Odor Treatment
When embarrassing pet odors are are severe and pet urine has is no longer on the carpet pile we employ a special process to correct severe mal-odor problems. This process involves locating the odor source, treating and then cleaning the carpet and carpet cushion or pad and finally extracting all the contamination from the carpet pile and carpet pad until all the odor is permanently eliminated.
Major Odor Treatment
When odors are totally unbearable and urine has penetrated all the way through to the concrete or wood subfloor we employ special techniques to correct major mal-odor problems. This process involves pulling up the carpet in the affected area, cleaning and treating the backing, removing and replacing the padding, cleaning, treating and sealing the sub floor, and finally treating the carpet pile and carpet backing until all the odor is permanently eliminated.
disclaimer:pricing and availability subject to change.
Variations (abrash), fiber staining, prior dye bleeding, worn areas or white knots that become "uncovered" after the wash. Some of these are weaving characteristics (abrash and white knots), and others are damage that can possibly be repaired or reversed.