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DelMonte Hotel Group
909 Linden Ave
Rochester, NY 14625
Uber
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About Us
History
Awards
About Us
Who We Are And What We Do
Who We Are
DelMonte Hotel Group ('DMHG") is committed to providing unparalleled products and services to our guests and partners. Our mission is to be the leader in the hospitality industry by consistently exceeding our guests' expectations and always providing a warm and remarkable experience.
What We Do
From our beginning, DMHG has built a reputation for excellence in all of our endeavors. DMHG owns and operates 17 hotels that include Marriott, Renaissance, Courtyard, Residence Inn and Fairfield Inn brands. Our portfolio is located throughout New York State and the company continues to pursue opportunities to expand throughout the northeast. DMHG, with our in house management team, oversees over 800 talented associates. Keeping our mission as our guiding principle, DMHG stands out amongst our peers as a leader in the industry. Our proven track record in developing and managing hotels has allowed for DMHG to build a platform to provide management services to third parties. DMHG will selectively evaluate partnership opportunities.
Our Lifetime
2013 - EJ Del Monte Corporation becomes DelMonte Hotel Group
2001 - Marriott flags The Del Monte Lodge as a Renaissance Hotel
2000 - The opening of the Del Monte Lodge marks entry into the Luxury Hotel Market
Rochester, NY.
1990 - EJD implements an aggressive development plan bringing our hotel portfolio to a total of 17 properties
Including the expansion and development of corporate hotel management operations division.
1974 - EJ Del Monte Corporation starts its long-lived relationship with Marriott and opens its first Marriott hotel, The Rochester Marriott
1973 - EJ Del Monte Corporation builds its first hotel, The Depot Motor Inn
1970 - Patented pre-cast concrete modular system known as Delcrete Building Systems
1958 - EJ Del Monte Corporation began construction and real estate development division
1953 - EJ Del Monte Corporation manufacturing business founded by Ernest J. Del Monte Sr.
Our Identity
The DelMonte Hotel Group has prospered over the years because it has maintained a reputation for excellence in all of its diversified endeavors. From assuring quality and efficiency in its manufacturing division to offering comfortable, tastefully appointed accommodations in its lodging component, the company has been a model of innovation and success in the areas it serves.
2013
Food and Beverage Excellence Award - Full Service Hotels
Service Excellence Award - Full Service Hotels 2012
2012
Partnership Circle Award - Full Service Hotels
Food and Beverage Excellence Award - Full Service Hotels
Service Excellence Award - Full Service Hotels
#1 in Brand in GSS Scores - Renaissance Del Monte Lodge Hotel & Spa
#1 in Intent to Return, Intent to Recommend, and Lowest Problem Experience - Renaissance Del Monte Lodge Hotel & Spa
2011
Partnership Circle Award - EJ Del Monte Corporation
GM of the Year - Todd Plouffe Renaissance Del Monte Lodge Hotel & Spa
GM of the Year- Laura Bennett Rochester Marriott Airport
Staff Excellence - Renaissance Del Monte Lodge Hotel & Spa
Customer Satisfaction Excellence Award - Renaissance Del Monte Lodge Hotel & Spa
Market Share Excellence Award (RevPAR Index) - Renaissance Del Monte Lodge Hotel & Spa
Service Excellence Award - Renaissance Del Monte Lodge Hotel & Spa
Food and Beverage Excellence Award - Renaissance Del Monte Lodge Hotel & Spa
#1 in Brand GSS Scores - Renaissance Del Monte Lodge Hotel & Spa
Staff Service Excellence Award - Rochester Marriott Airport
Service Excellence Award - Rochester Marriott Airport
Platinum Circle Award (top %5) - Courtyard Rochester/Penfield
Silver Circle Award (top 20%) - Courtyard Ithaca
Silver Circle Award (top 20%) - Courtyard Newburgh
Silver Circle Award (top 20%) - Fairfield Inn Rochester East
Silver Circle Award (top 20%) - Fairfield Inn Rochester Airport
2010
Partnership Circle Award - Full Service Hotels
AAA Four Diamond Lodging Award - Renaissance Del Monte Lodge Hotel & Spa
GM of the Year - Todd Plouffe Renaissance Del Monte Lodge Hotel & Spa
GM of the Year- Laura Bennett Rochester Marriott Airport
#1 in Brand in GSS Scores - Renaissance Del Monte Lodge Hotel & Spa
Service Excellence Award - Renaissance Del Monte Lodge Hotel & Spa
Food and Beverage Excellence Award - Renaissance Del Monte Lodge Hotel & Spa
Service Excellence Award - Rochester Marriott Airport
Silver Circle Award - Courtyard Rochester/Brighton
2009
GM of the Year - Todd Plouffe Renaissance Del Monte Lodge Hotel & Spa
GM of the Year- Laura Bennett Rochester Marriott Airport
Customer Excellence Award - Renaissance Del Monte Lodge Hotel & Spa
Renaissance Market Excellence Award - Renaissance Del Monte Lodge Hotel & Spa
Leadership Excellence Award-Eastern Region - Renaissance Del Monte Lodge Hotel & Spa
Customer Satisfaction Excellence Award - Rochester Marriott Airport
Leadership Excellence Award-Eastern Region - Rochester Marriott Airport
Staff Service Excellence Award - Rochester Marriott Airport
Gold Circle Award - Courtyard Rochester/Penfield
Gold Circle Award - Courtyard Albany Thruway
Gold Circle Award - Courtyard Rochester West
Silver Circle Award - Courtyard Rochester Brighton
Silver Circle Award - Courtyard Binghamton
Silver Circle Award - Fairfield Inn Binghamton
Silver Circle Award - Residence Inn Rochester West
2008
Diamond General Manager - Don Stubblebine Courtyard Rochester/Brighton
Service Excellence Award - Linda Wright Fairfield Inn Corning
Global Leadership Award-Event Management Team of the Year - Renaissance Del Monte Lodge Hotel & Spa
Operations Award of Excellence-Highest Overall Satisfaction - Renaissance Del Monte Lodge Hotel & Spa
Operations Award of Excellence-Lowest Problem Experienced - Renaissance Del Monte Lodge Hotel & Spa
Food and Beverage Excellence Award - Renaissance Del Monte Lodge Hotel & Spa
Service Excellence Award - Renaissance Del Monte Lodge Hotel & Spa
#1 in Brand in GSS Scores - Renaissance Del Monte Lodge Hotel & Spa
Service Excellence Award - Renaissance Del Monte Lodge Hotel & Spa
Food and Beverage Excellence Award - Renaissance Del Monte Lodge Hotel & Spa
Service Excellence Award - Rochester Marriott Airport
Gold Circle Award - Courtyard Ithaca
Gold Circle Award - Courtyard Rochester/Brighton
Gold Circle Award - Courtyard Rochester West
Silver Circle Award - Courtyard Albany Airport
Silver Circle Award - Courtyard Albany Thruway
Silver Circle Award - Courtyard Binghamton
Gold Circle Award - Fairfield Inn Corning
Gold Circle Award - Fairfield Inn Binghamton
Gold Circle Award - Fairfield Inn Rochester East
Gold Circle Award - Fairfield Inn Rochester South
Silver Circle Award - Fairfield Inn Rochester Airport
Gold Circle Award - Residence Inn Rochester West
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General Info
Hours
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