Hours: Times may vary based on that days schedule and rare occassions I may be closed as working 6 days a week I do sometimes need a bit of a break. Please call or text to confirm I am in for the day Closed: Thanksgiving, Christmas Day, New Years Eve and New Year's Day. Mon - Sat 9:00 AM - 4:00 PM. Walk-Ins Welcome Tuesday- Saturday: 9am - 1pm.
Charisma Dog Grooming (formely South Hill Dog Grooming)
A style for every pet. Welcome! Here at Charisma Dog Grooming I do my best to provide timely, stress-free and a happy experience for your dog in my care. With over 7 years experience grooming personally that may seem a short while you will find I have TONS of experience with many breeds and styles for cutting your dog's hair all breeds & ages of dogs. Each pet & owner are different, I understand and do my best to fit each styling to the pet & owners needs. If you like it short, I can do that & if you like it long, I can do that as well if your not sure I can help, just give me a call or send me a quick text.
Before your Groom Policies and Procedures
Please arrive on time for your appointment as I largely work alone and my schedule for the day does not often allot much time for late arrivals. When you arrive late it can often throw your groomer's whole schedule off for the day and making for a late closing in which my appointments are missed as a consequence. Please value my time the way I value yours as I will be on time in the salon at 9 AM daily for scheduled appointments. A 15 minute grace period is given when possible in the event of lateness, I cannot guarantee this however as I am a VERY busy groomer so please be on time or call if you know you will arrive late. Late arrivals no call/no text are forfeit of their appointment but may be done if time allows.
No Call/No Show Appointments
There is nothing more disappointing than a client who doesn't show for their appointment and does not call to let me know. This is not only rude but unfair to other clients who may have wanted to have their pet groomed and have missed the opportunity to be served as that window of time closes waiting for a client who has no intention of showing, there is also a loss of income for your groomer who relies on her work and not an hourly wage to support her business. No call/no show clients may be asked to come in on a walk-in basis only or required to make payment before an appointment for repeat offenders.
Mandatory Pick up Window
Please be ready to pick up your pet no more than an hour after his/her groom is complete. This allows your pet to enjoy the rest of his day after his/groom (and you too!) Pets left for longer periods of time often soil themselves and must be rebathed (we are located on a busy street and cannot safely walk your pet while he/she is here) causing a hitch in our time management and you may be charged a rebathing fee in the event of soiling themselves. Please walk them before arrival! Daycare fees apply for pets not picked up within the time window of completion.
Charisma Dog Grooming's greeters
The Brat Pack is always happy to meet new friends!
Little Bear, Tiger, Boo, Draco, China and Khaleesi love all dogs and children and adults alike and usually say so loud and proud (bark! bark! bark!) Feel free to give us a pet or snuggle when you come by!
Walk-in & Additional Services
Nail trim W/ Complimentary ear cleaning (Walk-In service Available)
Dremel (nail filing) (Walk-In service Available)
Our Grooming Packages
Full grooming package includes
Ears (plucked & cleaned), Nails (Clipped), Glands (Expressed), Bath, full body Haircut or Trim up (Pants, Feathers, Belly & Chest), sanitary cut & pads of the feet cleared. For a small dog under 15lbs; Shih-tzu, Pomeranian, Cavalier, Schnuazer, Maltese, Dachshund, etc. Cost may increase based on pets size & breed. Some breed exclusions apply, please ask about the cost for your pet. Excessive matting may incur additional fees & will be assessed when dropping off for an appointment. Special handling fees may be added to difficult/aggressive pets. The time it takes to groom each pet varies...Please ask for estimated time when bringing your pet in for grooming.
Bath Package includes
Ears (Cleaned), Nails (Clipped), Bath -- (No trimming or dematting is included) For short hair breeds: Small: Chihuahua, Boston terrier, Pug, Jack Russell, etc. Medium: Beagle, Frenchie, Shiba Inu, Whippet, Lab, etc. Large: Lab, Akita, Dobermin, Boxer, Pit Bull, Rottweiler, Shepherd, etc. Pets over 70lbs require a little extra attention, please call for accurate pricing. For excessive shedding additional fees will be assessed at time of appointment.
20lbs & Under$40.00
Up to 50lbs$50.00
Up to 70lbs$60.00
disclaimer:pricing and availability subject to change.
Welcome! Here at Charisma Dog Grooming we do our best to provide timely, stress-free and a happy experience for your dog in our care. With over 7 years experience grooming personally that may seem a short while you will find we have TONS of experience with many breeds and styles for cutting your dog's hair all breeds & ages of dogs.