One of our goals is to have our groomers enjoy their jobs. This ensures that the customers' dogs are all treated with lots of love and attention. Every dog that comes to my shops should be loved and doted on while they are in our care. We are very particular that our employees must love dogs, first and foremost. Another goal is to have our customers' dogs want to come back to see us. If they come in scared, We always feel so bad for the dog.