American Pool and Spa is a rapidly growing, family-owned business, proudly serving the Bay Area since 2001. Combined, our team of pool and spa Service Technicians have over 90+ years of pool and spa equipment repair and installation experience. They are trained to accurately diagnose, repair, and replace equipment in above and in-ground swimming pools and spas, including the repair of heaters, pumps, filters and electrical components. Our Field Service Technicians are experts in both pool and spa electronics. We serve Alameda, Contra Costa, San Mateo and Santa Clara counties. California State Contractors License #816817.
Why We're The Best
Certified by PG&E for installation of energy saving pool equipment.
Experts in hydraulics (flow of water), electrical, and automation (pool system control)
Certified by all major pool equipment manufacturers for equipment repair and installation
Certified by all major spa component manufacturers for the repair or replacement of all mechanical or electronic equipment.
To ensure that our team of technicians are up-to- date on all of the latest, most efficient pool and spa equipment
They attend regular continuing education courses, provided by all of the major pool and spa equipment manufacturers.
Advanced dispatch software
We are the preferred pool and spa equipment repair vendor for all of the major home warranty providers. These providers include, First American, Fidelity and Old Republic. The home warranty providers are very selective, and have very stringent vendor qualification requirements. Their criteria standards include:
All vendors must carry high levels of liability insurance
All vendors must pass in-depth background and credit checks
All technicians must possess advanced technical knowledge and have extensive experience in the field of pool and spa equipment repair
The Home Warranty companies closely monitor our response time and equipment repair windows
We must maintain limited to no client complaints and return service requests
Don Jefford, Sr. – Founder
Don was trained in the Air Force as an Electrical/Electronic Development Mechanic. After completion of hisservice in the Air Force, he was hired by Lockheed Martin to work on the Polaris and Gemini Missile programs.After working for Lockheed for 11 years, Don parlayed his electrical, mechanical, and plumbing skills and experience into his own business venture, and opened Don's Appliance Repair Service in 1974. After manyyears in the appliance industry, in 2001, Don saw an opportunity to apply his skill set to another businessventure, an auto wrecking business which grew rapidly and was sold in 2001. Afterward, Don began repairingswimming pool and spa equipment, establishing American Pool and Spa Repair.
Dale Jefford – Vice President Operations
Dale began his career as an Entrepreneur at the young age of 23, when in 1985, he and his brother started Dand D Carpet Care, which his brother continues to operate today. In 1989, Dale joined his parents in the autowrecking business, and helped to build it into a successful venture, which eventually sold in 2001. Also in1989, Dale earned his degree in Sound Engineering at the College for the Recording Arts in San Francisco, and in 2001, joined his parents in the pool and spa repair business, where he has been running the businessoperations of American Pool and Spa Repair ever since.
Luis Rosario, Senior Field Service Technician
Luis began his career in Pools and Spas, as a Pool Maintenance Technician in 1983. In 1993, after 10 years in pool maintenance, he became an Apprentice Pool and Spa Repair Technician, learning pool and spa equipment repair, and the installation and repair of automated pool and spa control systems. Luis was also trained in upgrading pool and spa systems, the design of these systems, and the relocation of system equipment. Over the course of his long career, he has also managed all aspects of pool and spa retail operations, mastered bench repair, inventory control, and has managed and scheduled multiple crews of Maintenance and Equipment Repair Service Technicians. At American Pool and Spa, Luis provides education, training and electrical and mechanical trouble-shooting support to both our technicians and to our customers, and provides support to management in our scheduling and office operations. His continuing education includes training and certification for Pentair, Jandy, Kodiac and Hayward systems.
Baltazar Garcilazo, Field Service Technician
Baltazar also began his career in Pools and Spas, as a Pool Maintenance Technician in 1983. He has operated his own pool maintenance service company, and for the past 15 years, Baltazar has focused exclusively in the trouble-shooting, installation and repair of pool and spa equipment. Early on in his career, as a Pool Maintenance Technician, he saw a need for the repair and replacement of pool/spa equipment (motors and filters) and taught himself how to remove and repair them. His Manager recognized his ambition and self-motivation, and quickly promoted him to a Pool and Spa Repair Technician, where he repaired and replaced equipment on a full-time basis. Baltazar later joined the Independent Pool and Spa Service Association (IPSSA), and as a member, began attending, and continues to attend, regular meetings, and furthering his education through training seminars offered by many of the pool and spa equipment manufacturers. Baltazar is certified in the knowledge, repair and replacement of most significantly, Jandy, Ray-Pak, Hayward, Pentair equipment.
Trent Caraway, Field Service Technician
Trent began his career in Pools and Spas, as a Pool Maintenance Technician in 2008. During his 8 years in the industry, Trent has worked with some of the top companies in the Bay Area. Over the course of his career, he has gained extensive experience in pool and spa equipment repair, the installation and repair of automated pool and spa control systems, and trouble-shooting for both commercial and residential customers. Trent also regularly attends manufacturer-sponsored continuing education and training courses, and is certified in the knowledge, repair and replacement of such major brands as Pentair, Jandy, Hayward and Ray-Pak systems.
What personally identifiable information is collected from you through americanpoolspa.com, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
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We will use your information to respond to you, regarding the reason you contacted us.
We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on americanpoolspa.com:
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Change/correct any data we have about you.
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How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.
We take precautions to protect your information.
When you submit sensitive information via americanpoolspa.com, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline.
Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
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